Microsoft Certified Desktop Support Technician (Microsoft) at York It Academy

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Course details

How long is the course?
5 days

Attendance pattern
Short Courses

Course qualification
Microsoft Certified Desktop Support Technician

Awarding body
Microsoft

When does the course begin?
This course last started in Nov-08, Jan-09, Mar-09, May-09, Jul-09

Please contact the college to enquire about new start dates.

Timetable
By arrangement

Course info
This course is intended for new entrants and career changers new to the IT industry with experience using Microsoft Office and who have basic Microsoft Windows navigation skills. This credential provides that participants have the skills to successfully troubleshoot desktop environments running on the Microsoft Windows operating system. This is an entry-level certification that can jump-start a candidates IT professional career. The contents included are Resolving Installation issues; Resolving Desktop Management Issues; Resolving File and Folder Issues; Resolving Hardware Issues; Resolving Network Issues; Troubleshooting Applications; Supporting Explorer and Outlook Express; Supporting Microsoft Office and Outlook; IT Communication

How much will it cost?
£695; fees includes Official Microsoft Learning courseware and books, lunch, all refreshments and parking.

Where is the course held? (view on a map)
Craven College
York It Academy
High Street
Skipton
North Yorkshire
BD23 1JY