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Local 'lights

Microsoft Certified Desktop Support Technician (Microsoft) at York It Academy

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Course details

How long is the course?
5 days

Attendance pattern
Short Courses

Course qualification
Microsoft Certified Desktop Support Technician

Awarding body
Microsoft

When does the course begin?
This course last started on 07-Apr-08

Please contact the college to enquire about new start dates.

Timetable
By arrangement

Course info
This course is intended for new entrants and career changers new to the IT industry with experience using Microsoft Office and who have basic Microsoft Windows navigation skills. This credential provides that participants have the skills to successfully troubleshoot desktop environments running on the Microsoft Windows operating system. This is an entry-level certification that can jump-start a candidates IT professional career. The contents included are Resolving Installation issues; Resolving Desktop Management Issues; Resolving File and Folder Issues; Resolving Hardware Issues; Resolving Network Issues; Troubleshooting Applications; Supporting Explorer and Outlook Express; Supporting Microsoft Office and Outlook; IT Communication

How much will it cost?
£695; fees includes Official Microsoft Learning courseware and books, lunch, all refreshments and parking.

Where is the course held? (view on a map)
York It Academy
Biocentre, York Science Park
University Of York
York
Yorkshire And Humberside
YO10 5DG

Venue details
Mailing Address The IT AcademyUniversity of YorkBioCentreInnovation WayYork Science ParkYork YO10 5DGGeneral EnquiriesPlease contact Carolyn Jones, who will be able to direct your booking or course enquiry.Technical EnquiriesPlease contact Andrew Bettany MCT MCSE MCITP MCTS, who will be able to assist with your technical enquiry.Tel: 01904 567983 Fax: 01904 435135E-mail: it-academy@york.ac.uk

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