How to Deliver Excellent Customer Service at Tyro Training

Back to: courses in York

View all courses at Tyro Training

Course details

How long is the course?
2 weeks

Attendance pattern
Part time day

Course qualification
No qualification or certificate

Awarding body

When does the course begin?
This course last started on 16-Jul-08

Please contact the college to enquire about new start dates.

Timetable
Wednesdays or Thursdays 09.00 - 12.30 or 13.30 - 17.00

Course info
This course focuses on the necessary skills and abilities: first impressions, non verbal and verbal communication, telephone use, developing rapport, difficult customers and assertiveness.

How much will it cost?
£40

Where is the course held? (view on a map)
Tyro Training
Crescent House
Keighley Road
Skipton
North Yorkshire
BD23 2LP

Venue details
The training centre provides facilities for students with physical disabilities.

Support for physical disabilities